WEBINAR WORKSHOPS

Counseling or coaching is part of the day-to-day interaction between a supervisor and an employee, or a HR professional and line managers. Coaching provides feedback about employee contributions . 

Documenting performance issues and in some cases, general discussions is a critical part of coaching.

 The difference between onboarding and orientation is that onboarding is the process of  ntegrating new employees to the company while orientation is the process of introducing an employee to the job to optimize the best way of helping the employee become productive.

In cases involving allegations of harassment or workplace safety violations, California employers must conduct a proper workplace investigation.   Onsite HR professionals may, by California law, perform an internal investigation.  if you don't have a trained person on your team, you must use a private investigator or licensed attorney. 

You will learn:

•When and how to begin an investigation
•Conducting the investigation

•Critical documentation and follow up

•Handling retaliation

•Closing an investigation

Performance management is not just about annual reviews. It's about aligning the organization's goals and the teams' goals as well as individual contributions. A performance management program should be a simple process with clear expectations and documentation. Whether you supervise one employee or you oversee the organization, a solid performance management strategy is crucial.

You will learn:

•The difference between leading and managing
•How to define clear and measurable expectations
•How and when to give feedback for the best results
•The difference between performance management and corrective actions 

The claims process is the most time-consuming part of workers’ compensation for any human resources manager charged with seeing it through. From documentation and reporting to accuracy and investigations, it can be both daunting and relentless. 

You will also learn:

• When injuries are and are not compensable under workers' compensation

• Who should be involved in managing your claims

• How to create a good working relationship with your claims adjuster to achieve the best results

• The types of injuries that are "high-risk" - and why you need to be focused on them  

A leave of absence is either paid or unpaid and some leaves of absence are required by law. 

What You Will Learn:

• The typical scenarios that qualify for employee leave

• The definition of a “serious health condition” under the FMLA

• What to do when the different leaves overlap

• How to manage FMLA requests, including intermittent and long-term leave

• Necessary notice and certification documentation for compliance

• The red flags of leave abuse, and when to intervene 

Not all conflict is bad.  Good conflict can be very beneficial.  Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict.

By the end of this assessment, participants will:

• Pinpoint one of four style preferences

• Discover how style affects behavior

• Recognize the strengths and weaknesses of each style

• Learn how to interact with different styles to make conflict positive.

Effective communication is critical in every aspects of ones life including at work.  It is the presentation of views by the sender in a way best understood by the receiver. Poor communication skills can be costly and harmful.  You can learn to be a skilled communicator with the desire and a few simple tips.

 What You Will Learn:

• Building Trust

• Sharing Knowledge

• Provide Feedback

• Walking the Talk

 Companies cannot afford to hire the wrong people.  Legal issues continue to grow.  Turn over is expensive.  Hiring the right people requires critical interviewing skills.

What You Will Learn:

• What you can and cannot ask

• General Questions

• Job Specific Questions

• Behavioral Questions

• How to ask

• How to listen

• Different types of interviews

• Interview Grids

Federal and state laws determine how an employee and employer can work together. It regulates the relationship between workers, managers, and owners to ensure everyone is treated fairly and respectfully.

What you will learn:

• What You Need to Know about Federal and California Law

• Wage and hour laws

• Interviewing & hiring laws

• OSHA

• Workers’ Compensation Section 132A

• What you must know about time off from work and leaves of absences  

Systemic discrimination - Is it a real thing?  If we study the history of life, we will learn that it is.  Unconsicious bias is something we all have.

It is only through understanding what it is that we can make positive change.

Be the change you wish to see in the world.   

Regardless of your company size or the number of employees in your organization, an employee handbook is a useful resource for both employees and employers. Employee handbooks provide information about the company's policies, procedures and programs, and serve as a guideline for addressing performance issues.

What You Will Learn

• What is an employee handbook?
• The benefits of an employee handbook
• What to include in an employee handbook
• How to use employee handbooks in performance management