In a recent study, when asked “What are the top issues you face at work?” leaders identified that 76% are on the people/relational side, and only 24% on the finance/technical side!

Your organization is made of people, processes, and property. For a long time, "common wisdom" has been that returns come from investing in the latter two. Yet, in the last decades, a flood of research has challenged that assumption and is increasingly proving that a company's people are the differentiating factor. Leadership training is all about "people smarts", about relating to yourself and others.  It's no surprise that it plays a major role in the overall success of an organization.

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The fact is that while all teams are groups, not all groups are teams. A group becomes a true team only when its members support and enhance each other’s performance and contributions…when they work together to achieve results that are bigger and better than those that could be realized individually. Participants experience the advantage of working as a team when they realize that the results achieved as a group out-measure those of any individual.

Conflict is a positive force in an organization. It is an absolute necessity for a group to perform effectively. However, there is functional conflict and dysfunctional conflict. There is perceived conflict and real conflict. It encompasses a wide range of conflict that people experience in organizations incompatibility of preferred behaviors which in turn results in misinterpretations of the facts, incompatibility of goals and general failure to communicate.

Communication is the steps between a source and a receiver that result in the transference and understanding of meaning. This powerful workshop will allow participants to connect with others and create the understanding, support and acceptance critical to organization success.

Discussion about what performance management is and how to manage it on a day-to-day basis. Participants will learn that once a year is too little, and how performance management relates to their legal aspects of supervision. Attendees will learn how to properly communicate appropriate goals with their team, delegate responsibilities, and step in when correction is needed.

No matter what you call it, there is an effective way and an ineffective way to manage performance problems. This workshop introduces you to the concept of understanding the difference between performance problems

that can be managed and performance problems that must be confronted head-on before degenerating into a dangerously unproductive situation for the organization and the employee.

Best practices require a solid knowledge of critical laws for California employers. This presentation looks at the laws that every supervisor needs to know…and often overlooks. Attendees will learn about applicable

wage and hour law, understanding harassment and discrimination, the supervisor’s role in leaves of absence, and additional law pertaining to interviewing and documentation.

Performance Evaluation - measures past performance and is a critical tool for measuring employee performance. If done well, it can be effective. If done wrong, it can be devastating.

Ensuring that supervisors properly communicate the goals of the organization and appropriately develop their team is essential to success. This course outlines five distinct supervisory skills that are necessary when leading effective teams.

Participants will learn how critical it is at this time in the world of business to have the changeability factor. New Supervisors who don’t deal well with ambiguity will have problems in adapting to their new environment.

Participants will learn about the three Cs of change, commitment, control, and challenge, and how it can offer a life raft in the midst of chaos.

Understanding the interaction of the numerous federal and California leaves of absences can be tricky business and an incorrect action on behalf of the employer can result in fines and penalties. Ensure your supervisors know the “buzz words” and what action to take to ensure employee rights are protected.