Performance management is not just about annual reviews. It's about aligning the organization's goals and the teams' goals as well as individual contributions. A performance management program should be a simple process with clear expectations and documentation. Whether you supervise one employee or you oversee the organization, a solid performance management strategy is crucial.
You will learn:
~ The difference between leading and managing
~ How to define clear and measurable expectations
~ How and when to give feedback for the best results
~ The difference between performance management and corrective actions
Performance management (PM) is the process of ensuring that a set of activities and outputs meets an organization's goals in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, an employee, or the processes in place to manage particular tasks. Performance management standards are generally organized and disseminated by senior leadership at an organization and by task owners, it can include specifying tasks and outcomes of a job, providing timely feedback and coaching, comparing employee's actual performance and behaviors with desired performance and behaviors, instituting rewards, etc.
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